SHOW YOUR STORE TO THE WORLD

Increase your sales and expand your international market

Open your online Show-Room for free and help tourists find your products before travelling.

Your clients make product reservations before travelling to be sure to get their products when they arrive.

  1. Tourists order
  2. They travel
  3. They pay and collect their products in your store in 7-14 days

  • Platform for tourism-shopping
  • Open to all retailers selling to tourists (Departax partners or not-partners)
  • Multi-payment (Visa, PayPal, AliPay etc)
  • Geolocalisation of your store, direct communication with clients (to order specific products, ask questions, etc)
  • Free for retailers. No commission on your sales
  • Only EUR 3/reservation for the clients
  • User Guide
  • E-commerce possibilities, synchronisation with your eBay, Etsy, Amazon store

How to register?

  • Register as a user
  • Click on 'Open your Show-Room' (above) and follow the steps. We have a User Guide to help you (see below). After validation, you can start building your online show-room.

How it works?

1. Reservations

  • Buyer makes a product reservation, pays the reservation fee (EUR 3) and prints the Reservation Order
  • At arrival, Buyer pays and collects the reserved product, gives the Reservation Order to Retailer who signs it, dates it and keeps it for at least 2 weeks. A valid Reservation Order will prove that Retailer has duly delivered the reserved product to Buyer.
  • If Buyer finds Retailer’s store closed during the Period, or if Retailer could not deliver the reserved product during the Period, Buyer and Retailer must immediately try to arrange a new delivery time. If this is not possible, Buyer reports the issue to Departax by email (info@departax.com)
  • The Period is the period of time when the reserved product must be available at Retailer’s store for its delivery to Buyer. The Period is the local working hours between the 7th and the 14th day after the reservation date

2. Obligations

  • Buyer must present the Reservation Order to Retailer’s store, pay and collect its reserved product during the Period.
  • Retailer must deliver the reserved product to Buyer at Retailer’s store during the Period.

3. Refund

Buyer has the right for a refund of the reservation fee by Departax only if:

  • Buyer presented a valid Reservation Order to Retailer's store during the Period; AND
  • Retailer didn't deliver the reserved product to Buyer OR Retailer was closed during all the Period; AND
  • Buyer and Retailer did their best to but couldn't arrange a new delivery time; AND
  • Buyer immediately reported the issue to Departax by email in English or in French (info@departax.com)

The Retailer cannot refund the Buyer directly. It is important that Departax is aware of delivery issues in order to protect Retailers and Buyers on Departax.com.

Based in Belgium, Departax is active in Tourism-Shopping and VAT Refund to tourists, making our logo visible in the streets of Brussels.